07:40 AM GMT+8 By Michelle Tan
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| A customer was forced to eat at a dirty table due to the lack of clean ones at Serdang Hospital. — Picture by Azinuddin Ghazali |
PETALING JAYA, April 19 — Customers are wary of dining in hospitals after news broke about the filthy state of Tengku Ampuan Rahimah Hospital canteen in Klang on Tuesday.
Malay Mail checked seven hospitals in the Klang Valley and Putrajaya yesterday on their state of hygiene.
The checks revealed an appalling state of affairs in Serdang Hospital canteen, with the floor littered with plastic containers, cutlery, plastic straws and soiled tissue paper.
There was a foul smell in the canteen due to poor ventilation and washbasins were clogged with stagnant water.
Despite signs asking customers to put their dishes away after eating, there was no proper indication of where to put them.
Although there were cleaners present, there were not enough to clean the tables quickly enough for the next customer, forcing them to eat on sticky tables with plates and cups left behind for more than 15 minutes.
Housewife Serena Ng, 54, said she was disappointed at the poor conditions.
“I have no choice but to eat quickly and leave the place. I am uncomfortable sitting here.
“This is not how a canteen should be run,” Ng, who was visiting a friend, said it was her first time at the hospital.
Only visitors and hospital staff were at the canteen because patients were not allowed in and a separate room was available for staff.
The staff room appeared clean and free of rubbish and messy tables.
Further checks at Ampang Hospital, Kuala Lumpur Hospital, Putrajaya Hospital, Selayang Hospital, UKM Medical Centre and Universiti Malaya Medical Centre canteens bore out a feeling of greater cleanliness.
There was no rubbish on the floor and stained tables were cleaned immediately after customers left.
The cleaners also made their rounds with food trolleys collecting the used plates and cups after customers were done eating.
Housewife Nor Azimah Ismail, 32, was satisfied with the level of hygiene in the Putrajaya Hospital canteen.
“Canteens, especially in hospitals, should always be hygienic.
“Customers should also cooperate by disposing of their trash properly instead of leaving it on the table or floor,” she said, adding it was her third time there while visiting her husband.
Source: The Malay Mail Online - Malaysia
http://www.themalaymailonline.com/malaysia/article/serdang-hospital-canteen-is-a-disgrace
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